Customer Retention

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Average Database Diagnostic Report

Customer Retention

Improve your customer retention and increase your revenue.

An increase in repair orders doesn't only have to come from new customers. In fact, it's easier to upsell your current customers than it is to find new customers. At Traffic Builders, we design campaigns to strengthen your brand and offer the right incentives so your customers remain loyal to your dealership throughout the year.

We create a customer retention program based on the customer behavior trends from your Database Diagnostic™. A detailed breakdown of customer frequency can show just how loyal your customers really are. While customer retention is not a new strategy, an approach based on your customer behavior can deliver brand-new results.

Benefits

  • › Multiple sizes of mailers and postcards with unparalleled customization
  • › Increased customer base, with an emphasis on loyal customers
  • › Current customers bringing their vehicles in for service more often
  • › A targeted, stronger brand in the marketplace
  • › Retaining loyal customers ensures revenue
Customer Retention